Feedback within five business days, whatever the outcome

Every candidate receives written feedback within five business days, drafted from the confirmed scorecard and tied to what they actually said. If the employer misses the deadline, the candidate automatically receives the list of assessed competencies and the session report. Feedback is a term of using Vettasy, not a favour.

Most candidates never hear back. In Vettasy, feedback is part of the process, not a favour: every candidate receives written feedback within five business days, and there is an automatic fallback if the employer is late. This is how it works and why it is trustworthy.

What the candidate gets, and when

Right after the interview, the app shows the recording, the transcript, the session report and the consent record, and a link to the same materials arrives by email within an hour. Then, within five business days, the candidate receives written feedback.

The feedback is not a form letter. The interviewer confirms a draft that AI prepares from the confirmed scorecard, so the feedback describes what the candidate actually said. Because each score is tied to a quote and a timecode in the recording, the feedback rests on evidence rather than on how the interviewer felt hours later.

Why it is tied to evidence

Feedback is only as honest as the scorecard behind it. In Vettasy the AI drafts the scorecard from the transcript, with a quote and a timecode for every proposed score, and the interviewer confirms or corrects each line. Nothing unconfirmed counts. So the feedback a candidate reads traces back to specific moments in their interview, and a candidate can check it against their own copy of the recording.

This also makes the feedback fair across candidates. When every candidate for a role is assessed on the same competencies with the same rubric, the feedback compares like with like, and the written note explains where the candidate landed on each.

The automatic fallback

Deadlines slip. Vettasy handles that without leaving the candidate in silence. If the employer misses the five-business-day deadline, the candidate automatically receives the list of assessed competencies and the session report, and the recruiter gets a notice that the service level was missed. The candidate is never left with nothing because someone was busy.

Why this is a commitment, not a promise

The difference between a promise and a commitment is what happens when it is not kept. Feedback within five business days is built into the product, with an automatic fallback when the deadline passes, so the candidate's outcome does not depend on an individual remembering. Combined with the candidate's own copy of the recording and the report, and the right to dispute any line within 14 days, it means an interview leaves the candidate with something real, whatever the decision.

Sources

• Vettasy, For employers, Verified Session and what happens in a Vettasy interview.

Written by the Vettasy team

Vettasy is a desktop application for job interviews. Employers run structured, recorded interviews in it with verified participants. It is free for candidates. Windows and macOS.